Last updated on 25.5.2018
www.iloyarn.fi and the ILO Knitting Shop retail store are operated by the following organization (collectively referred to hereafter as “ILO”):
ILO Yarn Oy (VAT ID: FI27855279)
Linnankatu 8
20100 Turku
tel. +358404822707
hello@iloyarn.fi
ILO’s Privacy Compliance Officers are: Laura Pelkonen - ILO Yarn Oy, hello@iloyarn.fi, tel. +358404822707
At ILO, we take your privacy seriously. We respect our customers and understand that you are concerned about privacy as well. Therefore, we have posted this Privacy Policy (the “Policy”) to let you know what kind of information we collect at ILO, how it is handled, and with whom it may be shared when you visit or make a purchase from www.iloyarn.fi (the “Site”).
This Policy may change as we continue to develop our website, and online services or programs so we encourage you to check this Policy on an ongoing basis, so that you understand our current Policy.
If you have any questions or concerns, please do not hesitate to contact us at hello@iloyarn.fi.
1. INFORMATION WE COLLECT AND HOW WE USE ITWe collect your personal information in the following ways:
When you visit the Site, we collect certain “non-personal information” about your device, which by itself, cannot be used to identify or contact you. This includes demographic information (such as gender, location, time zone), technical information (such as your computer’s internet protocol (IP) address, device screen resolution, device type, operating system, mouse movements, location and clicks, keypresses and the type of browser you are using), and information you provide us while using our websites (such as the terms you enter in the search function of our website). We refer to this automatically-collected information as “Device Information”.
Device Information helps us evaluate consumer trends and usage related to our Site, screen our orders for potential risk or fraud, and allows us to improve our website content and offerings accordingly.
We collect Device Information using the following technologies:
In many circumstances, we will not collect or process your personal information without your consent. We will ask for your express consent where required or where we find it appropriate. If you choose not to consent, please do not use our website, products, or services, and do not provide us with any personal information. You may withdraw your consent at any time by emailing us at hello@iloyarn.fi or mailing us at: ILO Yarn Oy, Linnankatu 8, 20100 Turku, Finland.
Online Advertising and Third Parties
We may share your Personal Information with the third parties we work with to provide you with targeted advertisements or marketing communications we believe may be of interest to you; however, we do not share personal information about you with third parties for their own marketing or advertising purposes. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- Instagram: https://help.instagram.com/615366948510230
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
We may also share aggregate information, such as demographic information, and our statistical analyses, to third parties as deemed necessary for our business operations. This aggregate information does not include any of your personally identifying information.
We may also share your personal information with service providers in order to provide our website, products, and services to you. For example, we use Shopify to power our online store – you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use our Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
In addition, any credit card or bank account information you provide our Site will not be stored on our servers, and is instead passed directly to the third-party payment service provider (Paytrail or PayPal). ILO does not have access to this type of personal information. Read more about Paytrail’s data privacy policy here: https://www.paytrail.com/en/data-privacy-notice. Read more about PayPal’s data privacy policy here: https://www.paypal.com/fi/webapps/mpp/ua/privacy-full.
When we work with a third-party provider, we require that these parties agree to process your personal information based on our instructions and in compliance with this Policy and applicable laws.
Other Disclosures
Please remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you choose to use our Site, then your information may become subject to the laws of the jurisdictions in which our third-party providers or their facilities are located.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Information You Post to Our Websites
Keep in mind that any information that you choose to post to our Site, including product reviews and blog comments, can be seen, collected, and used by anyone who visits our Site. We are not responsible for unauthorized third-party uses of such information.
Do Not Track
Our Site currently does not respond to Do Not Track signals in web browsers.
We take reasonable physical, technical, and organizational measures to protect the personal information collected on our Site. Of course, no method of transmission over the Internet or electronic storage is 100% secure. As we deem appropriate, we use security measures consistent with industry standards. However, we cannot guarantee the security of our databases, nor can we guarantee that information you provide us won’t be intercepted during transmission over the Internet.
Additionally, for residents of the European Union, please note that your information will be transferred outside of the EU, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.We will retain your personal information as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or not prohibited by law.
Our Site is not intended to be used by individuals under the age of 13.
8. QUESTIONS AND CONTACT INFORMATION
We welcome your feedback and questions about this Policy. If for any reason you wish to contact us, including to make a complaint, please contact us by email at hello@iloyarn.fi or by mail using the details provided below:
ILO Yarn Oy
Re: Privacy Compliance Officer
Linnankatu 8
20100 Turku
Finland